Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:00PM
    Sat Closed
  • Sun Closed
settings

PRIVACY POLICY

This privacy policy sets out how Pikesville Automotive uses and protects any information that you give Pikesville Automotive when you use this website. Pikesville Automotive is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Pikesville Automotive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 8/23/2018. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


What Our Customers Are Saying

Been going here for several years now. I've brought several different vehicles here to be serviced.


-Roy B.

Very professional! The staff went out of their way to help me - my car needed help on a very busy weekend for me and they needed to keep it over the weekend. I had some things in the back of the car and they dropped them off at my door so I could use them over the weekend. Then they came to pick me up when my car was finished. The staff here is kind, friendly, and professional!


-Heather G.

This is the Best Shop I have ever been to.. Top Notch staff with unbeatable workmanship and customer service... I would drive outta state to bring my car here..


-Todd J.

I love this place! My first encounter was on an emergency basis. Tranny was in dire need of repair and costs were prohibitive. I love my little MINI and tried to prepare myself for simply letting it go. A relative recommended this shop and on my first visit a second relative (who didn't know the first) was in the waiting room. He assured me I was in the right place. That was 2 years ago. They are friendly and respectful and take the time to explain exactly what needs to be done and how they propose to do it. I recommend them to friends and total strangers and especially to other women!


-Carolyn B.

Very courteous. Dependable. Always good experience.


-Rebecca T.

...At Pikesville Automotive, "Doctor Tommy" (who actually came recommended to me by one of his nearby competitors) took my car on a ten-mile test drive and discovered my alternator was intermittently shutting down. He reported this to me before charging me for anything. He the replaced my alternator, test drove it again...and let my car run by itself for over an hour to see if my problem came back. It didn't, and I had my car back in two days...


-Matt S.

Me and my family have been coming here for years and everytime I bring my car in they take me right away. Other places had me wait a week or a month to service. I always leave happy knowing they take good care of my car!


-Nir K.

Tommy and all the workers at Pikesville Automotive always do a wonderful job repairing and inspecting my car. I have hired them to do body work on my car after it got scraped up in my building's garage. It now looks brand new! They even gave me a free estimate beforehand. I have also hired them to fix my brakes when my fluid was running low. They had my car all fixed up and ready to go in one day, which is very impressive considering how busy they are. On top of that, they keep a few cute fish in the lobby for guests to look at while they wait. Little things like that and the great service will keep me coming back anytime I have car issues or need an inspection. Keep up the good work guys!


-Emily R.
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  • Call Us For Service: 410-764-0688